Returns & Refund Policy
1. Return Window
You have the right to return your order within 30 days of receiving your goods, without giving any reason.
2. How to Request a Return
To request a return, please contact us at:
CHAUDHRY NASIR MEHMOOD
The Yard, Birmingham B13 9EJ, United Kingdom
Phone: +44 7856401304
Email: support@theyardmoseley.shop
3. Return Conditions
- Items must be unused and in original condition
- Original packaging must be intact
- Proof of purchase must be provided
4. Return Shipping Costs
- Defective or damaged items: We cover all return shipping costs
- Change of mind returns: The customer is responsible for return shipping costs
5. Return Address
CHAUDHRY NASIR MEHMOOD
The Yard, Birmingham B13 9EJ, United Kingdom
Phone: +44 7856401304
Email: support@theyardmoseley.shop
6. Refunds
Once we receive and inspect the returned item, we will process your refund within 14 business days to your original payment method.
We accept: Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay.
7. Order Cancellation
You may cancel your order free of charge before it has been dispatched. Once dispatched, our standard return policy applies. To cancel, contact us immediately at:
CHAUDHRY NASIR MEHMOOD
The Yard, Birmingham B13 9EJ, United Kingdom
Phone: +44 7856401304
Email: support@theyardmoseley.shop
8. Non-Returnable Items
- Used or damaged items (by customer)
- Items without original packaging
- Personalised or custom-made products
